Market Forum
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Even in ‘Soft Markets’ E&S Industry Shines
Tom Mulligan, executive vice president of Western World Insurance Company, talked with Insurance Journal’s Chris Boggs about the soft market and the continued importance of excess and surplus lines carriers and brokers. Mulligan relates the differences between this soft market compared to past soft markets pointing out that no two are ever alike; but, just [...]
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Times of Boom and Bust
The property/casualty industry has its times of boom and bust. How are surplus lines brokers in particular affected by this and what can they do to remain profitable? E.G. Lassiter, chairman and CEO of Atlanta-based RSUI Group Inc., answers that and other questions in this interview with Insurance Journal’s Andrea Wells at the recent National [...]
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How Today’s Soft Market Differs from the Past
The soft market is here again and an over supply of capital is the main reason for the market’s turmoil, says Skip Cooper, president of AmWins Group Inc. In this interview with Insurance Journal’s Mark Wells at the recent NAPSLO Annual Convention in San Diego, Cooper says that while the capital is a bit more [...]
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Liberty Mutual’s Personal Responsibility Campaign, Take 3: Out-Buzzing the Big Spenders
Not every insurance company is able or willing to spend billions on advertising to get business. Liberty Mutual’s Responsibility: What’s Your Policy Campaign and its Responsibility Project proves there is a way to outbuzz rather than outspend the competition and build relationships with prospects, contends Steve Sullivan, senior vice president of communications at Liberty [...]
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Liberty Mutual’s Personal Responsibility Campaign, Take 2: Creating Values-Driven Relationships
Liberty Mutual’s Responsibility: What’s Your Policy Campaign is far more than an advertising campaign. It’s about the values of customers and a company, says Steve Sullivan, senior vice president of communications at Liberty Mutual, in this segment of an interview with Insurance Journal’s Andy Simpson.
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Liberty Mutual’s Personal Responsibility Campaign, Take 1: Customer and Employee Research
Few insurance advertising and marketing efforts have create a stir like Liberty Mutual’s Responsibility: What’s Your Policy Campaign. Steve Sullivan, senior vice president of communications at Liberty Mutual, is one of the people responsible for the campaign. In this segment of an interview with Insurance Journal’s Andy Simpson, Sullivan discusses how important consumer and [...]
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Global Branding, Chubb Take 1: Lessons Lived and Learned
Over the past 20 years, Chubb has expanded its brand globally into Canada,
Brazil, Korea, China and other international markets. In this excerpt from
an interview with Insurance Journal’s Andy Simpson, Chubb Executive Vice
President and International Field Operations Manager Jan Tomlinson talks
about some of the lessons Chubb has learned about the value of using local
employees, the role [...] -
Global Branding, Chubb Take 2: The Insurance Promise of China
Chubb Insurance is growing in China but it has taken time, patience and an ability to adapt. Today what Chubb writes in China is not quite what it expected to be handling. In this interview with Insurance Journal’s Andy Simpson, Chubb Executive Vice President and International Field Operations Manager Jan Tomlinson talks about the obstacles [...]
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Tattoo Liability Now Designed for Removal
It’s not your momma’s tattoo industry. It’s fast-growing and changing. Liability policies now cover removing tattoos as well as traditional applications. Susan Preston, an insurance expert with PPIB and a tattoo removal pioneer, explains the coverage and demonstrates the removal technique she helped develop.
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Exclusive Video Interview with William R. Berkley, Take 3: Personal Lines, Politics and Florida
William R. Berkley, founder of W.R. Berkley Corp., discusses his firm’s 1999 decision to get out of personal lines and how it is managing the property insurance situation in Florida in this excerpt from an exclusive video interview with Insurance Journal.
Watch the entire interview. -
Exclusive Video Interview with William R. Berkley, Take 2: Diversity and decentralization
William R. Berkley runs his giant insurance holding company of diverse specialty and regional insurers a lot like a family business where the parents trust their kids to behave. Diversity and decentralized management have worked well for W.R. Berkley Corp., the founder notes in this excerpt from an exclusive video interview with Insurance Journal.
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D&O: The Role of Agents/Brokers
Susanne Murray, Esq. is an executive vice president with insuance broker Hilb Rogal Hobbs and an expert in directors and officers liability coverage. Here she discusses the role of the insurance broker working with D&O clients after the sale, including when and how a broker should be involved if a client has, or thinks it [...]
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W.R. Berkley Interview: Delivering Results through Diversity and Decentralization
An Insurance Journal Exclusive Video Interview with William R. Berkley.
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Exclusive Interview with William R. Berkley: Take 1- Why this cycle is different
Every cycle is different, says William R. Berkley, and the current one has its own unique features. The founder of the giant insurance holding company that bears his name explains why this cycle is different, discusses the incursion into surplus lines by standard carriers, and offers his outlook for 2008, 2009 and 2010 in this [...]
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From five to 1,000 policies — it’s all in a day’s work for Tapco
In 25 years, Tapco Underwriters has gone from writing five policies daily to 1,000 every day. In an interview with Insurance Journal’s Stephanie Jones, Tap Johnson discusses how the use of technology and his company’s unique service model has enabled it to go from a three-person operation with a typewriter to a dynamic company with [...]
Featured
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Textile Restoration Specialists Partner with “Extreme Makeover”
Certified Restoration Drycleaning Network (CRDN) is a textile restoration organization specializing in laundry and drycleaning services for the insurance industry. In 2006 CRDN was invited to participate in “Extreme Makeover: Home Edition“, a hit show on ABC-TV. Four years later, CRDN has participated in 87 episodes in 40 states. In this interview with Claims [...]
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How Green Roofs Are Changing Insurance Claims
Commercial roofing, already complicated, is getting more so as new types and materials are being introduced. Kenneth R. Gilvary, a senior engineer with Dallas-based Haag Engineering, specializes in assessing roof losses for insurers. Gilvary says claims professionals need to keep up with how green technology, including vegetative rooftops, and new building standards are changing the [...]
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Growing Insurance Coverage for Trees, Shrubs and Landscapes
With a database of nearly a million wholesale base prices of horticultural assets and a nationwide network of certified arborists and licensed and insured tree crews, Horticultural Asset Management Inc. specializes in helping insurers come up with the replacement cost for lost trees, shrubs and other landscape assets. In this interview with Claims Journal, HMI [...]
Popular
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How Green Roofs Are Changing Insurance Claims
Commercial roofing, already complicated, is getting more so as new types and materials are being introduced. Kenneth R. Gilvary, a senior engineer with Dallas-based Haag Engineering, specializes in assessing roof losses for insurers. Gilvary says claims professionals need to keep up with how green technology, including vegetative rooftops, and new building standards are changing the [...]
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Growing Insurance Coverage for Trees, Shrubs and Landscapes
With a database of nearly a million wholesale base prices of horticultural assets and a nationwide network of certified arborists and licensed and insured tree crews, Horticultural Asset Management Inc. specializes in helping insurers come up with the replacement cost for lost trees, shrubs and other landscape assets. In this interview with Claims Journal, HMI [...]
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Textile Restoration Specialists Partner with “Extreme Makeover”
Certified Restoration Drycleaning Network (CRDN) is a textile restoration organization specializing in laundry and drycleaning services for the insurance industry. In 2006 CRDN was invited to participate in “Extreme Makeover: Home Edition“, a hit show on ABC-TV. Four years later, CRDN has participated in 87 episodes in 40 states. In this interview with Claims [...]
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Continuing Education for Claims Adjusters
With over 600 courses and 24/7 access online, Vale Training Solutions provides quality instructors to anyone desiring improved job skills or a change of careers. In this interview with Claims Journal, Vale Training Solutions president Jon McCreath explains the qualifications for his school, the advantages of online training, and what he thinks about the current [...]
Random
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Michael LaRocco/Dale Lauer, SAFECO Personal Insurance / IIABA 2003 InfoXchange
Interview with SAFECO’s President & COO of Safeco Personal Insurance, Michael LaRocco and
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Ala.’s Bell Ready to Create a Roadmap for Regulators
As the newly elected president of the National Association of Insurance Commissioners, Walter
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Straight Talk from South Carolina’s Insurance Chief Richardson
South Carolina Insurance Director Scott Richardson takes a shot at A.M. Best, sizes up hurricane modelers and assesses his own state’s workers’ compensation progress. In this interview with Insurance Journal’s Andy Simpson last fall, he also has a word for his own Congressman about the federal flood program.
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Risk Never Sleeps
A man causes accidents.
