Latest Videos

Commercial roofing, already complicated, is getting more so as new types and materials are being introduced. Kenneth R. Gilvary, a senior engineer with Dallas-based Haag Engineering, specializes in assessing roof losses for insurers. Gilvary says claims professionals need to keep up with how green technology, including vegetative rooftops, and new building standards are changing the [...]

With a database of nearly a million wholesale base prices of horticultural assets and a nationwide network of certified arborists and licensed and insured tree crews, Horticultural Asset Management Inc. specializes in helping insurers come up with the replacement cost for lost trees, shrubs and other landscape assets. In this interview with Claims Journal, HMI [...]

With over 600 courses and 24/7 access online, Vale Training Solutions provides quality instructors to anyone desiring improved job skills or a change of careers. In this interview with Claims Journal, Vale Training Solutions president Jon McCreath explains the qualifications for his school, the advantages of online training, and what he thinks about the current [...]

The ability to share information quickly and easily has made the growing craze over social media the perfect tool in making a business more accessible and convenient. At a recent claims conference in Las Vegas, Claims Journal Spoke with a few claims professionals about the useful ways in which social media is being used [...]

The current state of the economy poses many challenges to the claims industry, but in order to grow, you must first learn how to adapt with the times. At a recent claims conference in Las Vegas, Claims Journal spoke with some of the claims professionals about the challenges they see facing their business.

The current state of the economy has affected those in the claims industry in ways that may be surprising, but not far-fetched. At a recent claims conference in Las Vegas, Claims Journal talked with several in the claims industry about how the recession has affected their business.

the move towards technology has created an urgency with most in the claims industry to keep up with the changes in order to maintain in a new work environment. At a recent claims conference in Las Vegas, Claims Journal interviewed several professionals about how they saw technology integrating with their business.

The current unemployment rate has created a perception that there is an influx of available candidates for the claims industry, but Ryan Schmidt, Assistant VP of the Jacobson Group, begs to differ. In this interview with Insurance Journal, Schmidt talks about ways to retain current top employees and attract new talent in a difficult economy.

Milo Bolender, Senior VP of Frontier Adjusters, remembers a time when independent insurance adjusters and carrier claims representatives had personal relationships based on friendships and frequent collaborations. In this interview with Claims Journal, Bolender discusses how he feels the relationship between carrier claims reps and independent adjusters has changed.

Using the Haag shingle gauge, a claims adjuster or roofing specialist can determine the warranty and wear and tear of a roof. In this interview with Claims Journal, Ryan Holdhusen, Director of Education for HAAG Engineering Co., explains the use and availability of the Haag shingle gauge.

Financial loss from compromised garments has become significant to property and casualty insurance adjusters handling claims. In this interview with Claims Journal, Ken Campbell, National Accounts Manager for Certified Restoration Dry Cleaning Network, explains the advantages of a textile restoration specialist to an insurance provider.

An increase in fraudulent claims has been attributed to the recession and its effect on the economy. In this interview with Claims Journal, Shawn Shoop, VP of Marketing & Business Development for ProNet, talks about the importance of forensic engineering and consulting in the face of insurance fraud.

It’s not always a simple process, but implementing new ideas into your business can be beneficial to your company by helping with things like growth and profit. In this interview with Claims Journal, Jason McGrath, President/CTO of Ravello Solutions offers his advice on how to easily integrate new solutions into your everyday work flows.

With industry veterans retiring and taking a wealth of knowledge with them, claims departments find themselves searching for a new ways to attract a new workforce. In this interview with Claims Journal, Alyssa Hostelley, VP of product management for BlueWave Technology, discusses how adopting modern technologies will help retain new generations of employees and increase [...]